HMIC inspection of Brent Borough OCU

Report: 08
Date: 14 February 2002
By: Clerk

Summary

The report of the inspection of Brent Borough OCU by Her Majesty's Inspector of Constabularies are presented for review.

A. Recommendation

That the Committee notes the report and resolves to receive from the MPS details of action taken to address the recommendations made.

B. Supporting information

1. In respect of Brent, HMIC conclude that it is a well-led BCU, whose SMT and staff are committed to providing a high quality policing service to the people of Brent. It has had moderate success against its key targets over the previous 12 months, and the SMT recognises the need to improve this performance. A lack of clarity around priority areas, blurred lines of accountability and a limited use of performance management information are inhibiting progress.

2. It was recommended that:

1. The BCU rationalise its objectives and priorities so a small number of key operational activities can be clearly communicated to all staff. Appropriate performance data and accountability mechanisms should then support this.
2. More robust performance management processes be developed, including clear lines of accountability, timely management information, the identification of key target areas and benchmarked against similar BCUs.
3. The BCU agree a visibility and reassurance strategy that clearly defines all officers' roles and responsibilities in this key area of policing.
4. A comprehensive demand management strategy be developed and implemented on the BCU.

3. The Inspection team suggested the following items for consideration.

1. The BCU benchmarks its briefing system and processes against other BCUs known to be strong in this area.
2. The BCU reviews the way crime is recorded, though it is acknowledged that it must work within MPS systems and processes.
3. A review of complaints is carried out to identify any specific trends.

4. The Inspection team identified the following areas of good practice:

1. The software package (EDDI) developed by the BCU for monitoring the performance of individuals or teams.
2. The effectively-managed and well-resourced dedicated source unit.
3. The effective structure and management of the Drugs Arrest Referral Scheme which is ensuring a high number of contacts with detainees and consequently providing much needed treatment options for them.
4. The commitment to and management of diversity issues on the BCU.

5. A full copy of the report has been forwarded to the Link Member, Toby Harris.

C. Financial implications

None.

D. Background papers

HMIC Borough Inspection Report on Brent

E. Contact details

Report authors: Keith Dickinson, MPA.

For information contact:

MPA general: 020 7202 0202
Media enquiries: 020 7202 0217/18

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