Redbridge (JI) Borough

Report: 3
Report for the Domestic and Sexual Violence Board
Date: 1 June 2010
By A/DCI Paul Trevers

B1.1 The purpose of this report is to inform the MPA Domestic and Sexual Violence Board of the work by Redbridge (B)OCU and SCD2.

B1.2. During the reporting period Redbridge Police had a total of 4778 DV incidents and crimes, a slight increase on the previous year. However whilst comparable data is not available to other Boroughs of the reporting period, over the financial year 2009-2010 we recorded a 7.7% reduction. DV performance targets were set as follows: 46 % Detection rate (positive case disposal) and 70% arrest rate. Redbridge CSU exceeded both targets, gaining detections in 55.5% of all DV cases whilst making arrests in 76.9% of all DV cases during the reporting period. A tactic contributing to this is the early circulation of suspected offenders as wanted on the PNC if not arrested at the time of the initial investigation. It is acknowledged both performance indicators can be improved upon - the CSU DI is currently reviewing early supervision of initial police contact in DV investigations. At the time of writing Redbridge has 32 outstanding DV suspects circulated on the PNC as “wanted”.

B1.3 One of the objectives of the new SCD2 Command has been to increase the reporting of rape and serious sexual offences, under-reporting estimated to be up to 80%. Increased numbers of recorded crimes has a negative impact on the relative sanctioned detection (SD) rate, and thus no specific SD rate for rape has been set. In relation to Redbridge Borough, the financial year up to 13th September 2009 showed only 20 rape offences had been recorded (47% reduction on previous year). By 28th March, this had risen to 62 (equal to previous year). Initial lower recording rates plus a number of charges relating to investigations dating back to 2007 gave a high SD rate of 80% prior to handover to SCD2.

B2: Policy compliance and quality assurance.

How does the (B)OCU and SCD2 use risk assessment and risk management tools to ensure victims/survivors are made safer, and that perpetrators are made accountable for their behaviour?

B2.1.1. Initial risk assessment is carried out on receipt of a call from the victim or witness to the crime being reported. Each call to police is graded in accordance with Call Handling SOP’s by METCALL and Redbridge IBOS (Integrated Borough Operations Supervisor) using the “I”,or “S” call grading. Performance targets determine all “I” calls are to be met within 12 minutes. Response times for Redbridge Police are above the MPS average. In this reporting period there were 6416 calls shown as a Domestic Incident (type 29) - of these calls 2553 (39.79%) were graded as "I" Immediate, of which 1863 (72.97%) were responded to within the 12 minute target. Every domestic “I” call not being met within twelve minutes is reviewed at the Daily Management Meeting (DMM). Feedback is presented to the response team as appropriate, the message being driven that enhanced response times to domestic incidents must be shown.

B2.1.2. When carrying out enquiries the initial investigating officer (IIO) records a full account in Book 124d, also applying the “SPECCS+” model in order to asses the risk to all parties concerned. Actions are undertaken by means of the “RARA” model (Remove, Avoid, Reduce, Accept) and duly recorded. The arrest rate of 76.9% itself is one positive risk management tactic whilst furthering the investigation in compliance with the DV SOP.

B2.1.3. All relevant information is transferred to the Crime Reporting Information System (CRIS) including the IIO’s risk assessment (Standard, Medium or High) with supporting MPS database research results. The CRIS report and Book 124d are supervised by the IIO’s line manager, who also details their own risk assessment. Where children are within the immediate family, witnessed the DV incident or are perceived to be at risk a MERLIN PAC (Pre-Assessment Check) is also recorded and duly supervised.

BB2.1.4 Redbridge CMU ensures HOCR compliance and then forwards each Cris to the CSU Detective Inspector (CSU DI). On the CSU DI being satisfied there is no immediate risk a CSU Detective Sergeant (CSU DS) records an investigative strategy prior to allocating the matter to a CSU investigator. At this time the CSU consists of four DS’s, each supervising no more than four investigators, allowing intrusive supervision. Where appropriate the CSU DI conducts reviews of investigations. On conclusion of the investigation, irrespective of the final outcome a CSU DS conducts and records a final risk assessment. Any officer can refer victims or perpetrators to MARAC, the referral form including a further risk assessment based on the CAADA model with additional questions.

B2.1.5 Specific to SV offences, similar practices are utilised. Initial Risk Assessments are determined (often Book 124d is used) and actions undertaken in accordance with the RARA model. A Cris report is also entered, fulfilling the same requirements as above. For those sex offences where the investigation remains with Redbridge BOCU the matter is passed to the Serious Crime Unit DI. Where there is a disclosure of rape or a serious sexual offence the investigation is referred to SCD2. Following the initial report a trained SOIT officer is assigned to be with the victim within an hour. The SOIT and IIO document their risk assessment within the SOIT log and CRIS report. The investigation of serious sexual offences in domestic circumstances is often more complex than for the majority of other DV offences. The investigation of serious sexual offences is victim focused but the DV Positive Action Policy is adhered to. When considering a prosecution, the wishes of the victim are only overridden in cases of public interest.

B2.1.6 SCD2 Intelligence Unit reviews all sexual offences reported over the previous 24 hours. Investigations of note, such as ‘Stranger One’, where there is no previous connection. ‘Stranger Two’ where there has been a brief acquaintance or association, group, linked or high profile offences are discussed at the SCD2 DMM. Forensic Strategies are also discussed with the BFM in relation to scenes and where appropriate prior to suspect arrest, taking into account victim and general public risk. Risk assessments are subject to constant review - where medium or high the CSU DS or SCD2 SOIT (as the offence dictates) records a further Part 2 risk assessment within the CRIS report.

B2.1.7. Further risk assessment / management is found within the DMM. CSU DI reports all High Risk DV investigations and after liaison with SCD2, SV offences. If appropriate, risk management and investigative plans are reviewed within the DMM. Outstanding suspects are also reviewed within the DMM, those outstanding for three days being subject of a Wanted Circulation. Such attention manages risk whilst expediting the apprehension of perpetrators.

B2.1.8 Positive case disposals are routinely sought by CSU investigators, victimless prosecutions whilst infrequent are now subject of a more focused approach by Redbridge CSU and CPS. Where criminal charges are brought, remands into custody are ordinarily sought. Where bail is deemed appropriate strict Bail Conditions are set, subject of checks by CSU and Response Team officers as appropriate.

What processes are in place to support officers and ensure that they are effectively implementing Standard Operating Procedures (SOPs), especially in cases where several procedures may be relevant to particular cases?

B2.2.1. Training is provided to all new Constables on joining the MPS during their Initial Police Learning and Development Programme (IPLDP). Both BOCU & SCD2 operate the MPS Standard Operating Procedures for the Minimum Standards of Investigation; The Primary and Secondary Investigation of Crime; the Investigation of Hate Crime; the Investigation of Sexual Offences and the Investigation of Serious Violence or Assaults. Each SOP is available for all investigators and enforced by CSU and SCD2 DI and DS’s.

B2.2.2 CSU investigators attend CSU training delivered by the Crime Academy, primarily a one and a five day course. Prior to the set up of the SCD2 units, training presentations were circulated to Boroughs to brief all police officers and staff. Training planned for May ’10 includes an input on sexual offences and will be delivered by SCD2 supervisors to all Redbridge BOCU officers. Additionally SCD2 investigators attend a 1 week training course which covers all aspects of sexual offence investigation. All permanent SCD2 officers at Barkingside have undertaken this training or have dates to attend. Those embarking on the Trainee Detective scheme are required to attend a number of courses also at the Crime Academy, those agendas incorporating Hate Crime and Sexual offence investigation and Risk Management. Advice and investigative direction can also be obtained from the CSU Service Delivery Team or SCD2, be it via their respective Intranet sites or in person. /p>

B2.2.3 Local Hate Crime training has and continues to be provided by the CSU DI across Redbridge Borough. Training is imminent in the new ‘DASH’ model and available via on-line training packages. Intrusive supervision ensures areas of risk or failings are quickly identified and remedial efforts undertaken at the earliest opportunity. Redbridge BOCU recently commenced a scheme whereby less experienced officers are provided 10 week placements within the CID portfolio in order to develop knowledge and investigative skills. On their return to front line roles customer service should be enhanced.

B2.2.4. Redbridge CSU is staffed from 8am to 10pm every day. Outside of those hours a reduced CID staffing is available, consisting of one “on call” DI supported by one DS and one Constable from the CID portfolio. These officers take responsibility for managing all high risk or critical incidents, including domestic violence. SCD2 is staffed from Barkingside between 7am and 11pm seven days a week. Outside of these hours SCD2 supplies four DC's and four SOIT officers across London who are accessible via the SCD2 reserve desk. With such staffing expert advice is readily available for all officers.

BB2.2.5. Intrusive supervision of investigations and the associated correspondence is found across Redbridge BOCU, ensuring that policy is being adhered to and sexual assaults are allocated at an early stage to the appropriate investigative unit (TP, SCD2 or SCD5).

What work is being done to ensure that the 124D (or DASH 2008) form is being used consistently across the borough in 100% of domestic violence cases and that the information it collects is being entered onto the relevant MPS IT assets/systems e.g.CRIS, MERLIN, CRIMINT?

B2.3.1 Redbridge Police used Book 124d in 88% of DV cases during the reporting period (source: CSU Delivery Team). Whilst there is room for improvement, advice highlighting their importance continues to be disseminated across the Borough. Book 124d’s are now deposited to the IBOS and front line supervision ensures all necessary enquiries have been conducted to the required standard. The Cris report is then endorsed accordingly.

B2.3.2. On completion of the initial supervision, book 124d is forwarded to the CSU Support Desk whereby a member of police staff logs its receipt, recording a unique reference on the 124d and Cris report. 124d’s are stored in a safe and secure environment yet with ready access for officers where necessary. Dip sampling of 124d’s is carried out by CSU DS’s and in all cases where the risk is deemed to be Medium or High.

B2.3.3. In those circumstances where standards are not met, the CSU DI addresses these with the appropriate team Inspector, indicating the areas of risk. In exceptional circumstances matters are brought to the attention of the Redbridge SMT at the DMM for learning purposes. Periodically data is forwarded by the CSU DI to Chief Inspector Operations or discussed at the DMM detailing 124d and supervision compliance.

B2.3.4 The revised DASH risk assessment model is now being implemented across Redbridge BOCU. Initial training dates have been allocated by the CSU Service Delivery Team (TPHQ) and Redbridge officers have been nominated to attend. Further, the week long CSU course presented by the CSU Delivery Team now implements DASH training.

How does the (B)OCU and SCD2 support staff / officers who are experiencing domestic violence, and ensure suspected staff / officer perpetrators of domestic violence and sexual violence are held accountable for their behaviour?

B2.4.1. In the period under review there have been five non-crime domestic incidents recorded by Redbridge Police involving Police Staff and Police Officers as both victims and alleged perpetrators. In such cases the investigation follows those same SOP’s and protocols relating to domestic violence including positive action.

B2.4.2. The CSU investigating officer will invariably be of a senior rank to the victim or suspect, thus ensuring transparency and attention to all parties needs. In recent DV cases where Redbridge Police employees featured, matters were referred to Waltham Forest CSU to support confidence. Redbridge CSU DI meets regularly with fellow DI’s from other CSU’s thus maintaining professional practices and relationships. As part of this review process it is acknowledged that the CSU Delivery Team (TPHQ) were not being notified of suspected involvement by officers in DV Crime, however this has now been addressed. To ensure staff privacy for victims or suspects of sexual and domestic abuse access to the CRIS report is restricted to the investigators, SOIT officers and supervisors involved.

B2.4.3. Criminal Investigations involving Police Officers may be subject of investigation by the Directorate of Professional Standards - Redbridge BOCU obviously supporting such investigations. Those investigations retained by Redbridge Police are overseen by the CSU DI, whilst the individual’s line manager is identified and formally advised of the investigation. Support and assistance as necessary is ensured to all parties concerned. Where positive case disposals are recommended the DPS may maintain oversight irrespective of the Borough’s primacy as the investigating body.

B2.4.4. Support mechanisms for MPS employees who are victims of DV are well established through Occupational Health, Federation/Union and Welfare support services. The IDVA service is also well promoted to all staff across Redbridge Police. Current IDVA’s in Redbridge have excellent working relationships with the CSU as do the Borough Chaplains, thus their assistance is readily available.

How does SCD2/ the (B)OCU respond to cases of sexual and/ or domestic violence in which there are counter allegations, multiple victims or multiple perpetrators. How many of these are there?

B2.5.1 Cross allegations are common in DV investigations, with little corroborative evidence or information available to investigators. In support of the primary investigation of Crime and Hate Crime SOP’s, in the vast majority of circumstances a quality initial investigation facilitates the gaining of a clear picture. Where such a picture is not clear, careful consideration is afforded by all investigators, key decisions being recorded by supervisors. Counter allegations in sexual assault investigations are not common. In these cases suspects use the case of consent or complete denial rather than suggesting they are victims themselves. Similarly, the application of SOP’s in regards to the primary investigation of crime and sexual offences determine a need for thoroughness. In the previous reporting period no such cross allegations of sexual offences were made.

B2.5.2. During the reporting period 876 allegations were made involving at least 2 victims. The impacts are often extended across the family, many of those close to the victims also placed at risk. In the reporting period there were no allegations whereby multiple victims alleged they were subjected to sexual criminal activity.

B2.5.3 During this reporting period there were 398 allegations made involving at least 2 perpetrators. During the reporting period there have been 4 SCD2 investigations that have involved multiple offenders. The SCD2 Intelligence Unit is now fully live and provides analytical research functions and tasking requests in relation to Stranger 1 offences (where the victim and suspect have not had any prior contact), Stranger 2 offences (where the victim and suspect are briefly known to each other), group offences and linked series’.

B2.5.4 In cases of HBV it is common for 2 or more persons, often partners of the family member, to be subjected to criminal action. Previous good practice and risk management has resulted in Redbridge investigators independently interviewing all parties concerned, ensuring a balanced, unbiased investigation ensues.

B3: Partnership working and Crime and Disorder Reduction Partnership (CDRP)

What is the funding dedicated to tackling domestic and sexual violence from within the overall CDRP budget?

B3.1.1 Redbridge Safer Communities Partnership is committed to allocating approximately 10% of available funding to tackle domestic violence in 2010/11:

• Grant of £47,000 for each of two years from the Local Public Service Agreement Reward Grant+ SSCF funding of £8,000, to victim support to provide 2 IDVA’s and to work with those victims of domestic violence that do not meet MARAC referral criteria;
• £38518 from London Borough of Redbridge for domestic violence and MARAC coordination
• SSCF funding of £8,000
• Tackling Extremism Grant of £10,000 through the Understanding Redbridge Forum resulting from a needs assessment which identified disproportionately high levels of DV within the BME community.

B3.1.2. In addition to the above a number of successful bids to grant funds have allowed Redbridge to provide during 2009-2010 the following:

£20,000 from Government Office for London to increase IDVA provision from 1.5 to 2 posts; /p>

£2,900 from the Home Office to provide CAADA MARAC training;

£9,000 from Government Office for London to implement a domestic and sexual violence drop in service;

£6,000 from the Private Space violence fund to increase surveillance of known sex offenders;

£37,000 from supporting people to commission a perpetrators programme.

It is the intention of the partnership to continue to bid into grant funds whenever they become available to support those experiencing domestic violence.

BB3.1.3 In Redbridge funding is more directed to working with those experiencing DV. One particular innovative example of this is the production of the “Domestic Violence - a view from Redbridge” DVD in which DV is discussed and services available detailed. The DVD has been circulated to all partner agencies, led by the MARAC. There are good partnership links with the Havens Sexual Assault Referral Centre in Whitechapel and from late 2010 there will be Rape crisis provision in the borough funded by the Greater London Authority.

Is domestic violence and sexual violence considered as part of the annual Strategic Assessment? Has domestic and sexual violence been identified as a priority within the Partnership Plan? Are there any CDRP domestic and/or sexual violence projects in progress?

B3.2.1 DV has been considered part of the current Redbridge strategic assessment and has been identified as one of the borough priority areas. SV is considered as part of serious violent crime.

B3.2.2 In April ‘09 Redbridge introduced MARAC, coordinated by Redbridge Community Safety Team and chaired by the Redbridge CSU DI on a 4-weekly basis. Since its inception through to 10th February 2010 there have been 132 referrals, 80 of which were referred by Redbridge Police (61%, significantly above the CAADA recommendation of 35%). 15 cases were repeat referrals. These figures may originate from a good level of staffing to the CSU Support Desk (1 permanent plus 2 officers on attachment) and intrusive supervision of DV crimes. However this level of referral does not appear to be matched by partner agencies at this time. This is being addressed by the MARAC chair, supported by the MARAC Co-coordinator within Redbridge Council. /p>

BB3.2.3 During late 2009 research was commissioned into DV and third party reporting sites across the BOCU. Redbridge Safer Communities Partnership has recognised limited success and is therefore seeking to revise processes, creating ‘Hate Crime Help and Referral Centres’. Greater publicity, enhanced commitment from partners and provision of enhanced services are proposed. This is currently subject of a consultation process. In addition Redbridge Safer Communities Partnership successfully sought funding for a Domestic and Sexual Violence One-Stop shop within the local community one afternoon a week. Representatives from various partners including those in voluntary sector are available to victims/survivors offering advice and support. Key to this service is discretion and the ability of all to attend the venue without overtly declaring themselves as victims, thus much work was undertaken to secure the Loxford Community Polyclinic.

B3.2.4 Redbridge BOCU volunteered to be the lead Borough for the Rape Crisis Centre under development servicing the East quarter, and will host the East London Quadrant Rape crisis centre. This is discussed in the following section.

How does the (B)OCU and SCD2 work in partnership with voluntary and statutory sector agencies locally? What training is delivered in partnership with the community?

B3.3.1 During 2009 Ashiana, supported by Redbridge Safer Communities Partnership, ran 78 workshops providing support for Asian, Turkish, Kurdish and Iranian women without children. Taking place in schools, colleges and a mosque, outreach work raised awareness of DV, forced marriage, female genital mutilation and HBV. Support was afforded for housing and specialist forced marriage issues.

B3.3.2 Redbridge Action Against Domestic Abuse (RAADA) outreach service offers support for women who want to stay in their own homes or to remain in a relationship with the perpetrator. Support in terms of funding and provision of staffing is planned in the near future. Referrals can be made from Redbridge Police.

B3.3.3 At this time Redbridge Partner Agencies hold six weekly Victim, Offender, Location strategic meetings. Meetings are available to all agencies locally and promote information sharing practices whilst building professional relationships in order to best serve the community. In addition Safeguarding Adult Board meetings are also attended by the CSU DI and the SPOC DS for vulnerable adult crime.

B3.3.4 Whitechapel is the local Haven site for the Redbridge SCD2 team. There is a good working relationship between the Haven manager and the SCD2 DI. Where there have been procedural difficulties, the QSR system has been used to record the resolution between the Haven and MPS. Victims of sexual violence can self refer to the Havens and discuss options in relation to reporting with a police officer at a weekly clinic. The SCD2 team provides SOIT cover for the clinic in January and June each year (other BOCU’s providing cover the remainder of the year).

B3.3.5 SCD2 have forged links with victim support locally. There are currently 2 IDVAs on the Borough working for VSS. VSS recently made an application to GOL for funding two ISVAs for North East London. This was supported by the SCD2 DI, but the bid was unsuccessful. Redbridge Borough currently have no specific sexual assault support groups. There is close liaison between SCD5 and SCD2 where children are involved, particularly in relation to working with Social Services. In cases of DV sexual violence, appropriate cases are referred to the MARAC through the CSU.

B3.3.6 Redbridge BOCU volunteered to lead on the East London Rape Crisis Centre, funded by the Mayor’s office, though this is in the early stages of planning. The crisis centre will not provide reporting or forensic facilities, but will enable local support for victims to be effectively coordinated. /p>

BB3.3.7 In furtherance of the above detailed “Hate Crime Help and Referral Centres” training is to be provided by members of the Redbridge Safer Communities Partnership Team including the CSU DI and Redbridge Community Safety Officers.

B4 : Work with victims and communities

How does the (B)OCU and SCD2 monitor service user satisfaction and /or seek feedback from victims/survivors of domestic and sexual violence, and then integrate any improvements into policy and practice?

B4.1.1 At this time little is in place to seek service user feedback in the DV arena. However close liaison between partner agencies and the development of honest professional relationships, not least at the MARAC ensures vulnerabilities in the service provided by Redbridge BOCU can be raised and discussed in an open and transparent manner. It is acknowledged our dependence on such an informal process is far from ideal, only those extreme cases (and often where the poorest service has been provided) being brought to our attention. In those circumstances the CSU DI takes individual responsibility of addressing any perceived failings, promoting learning and best practice at every opportunity. Where such practices are identified, positive or negative, experiences are shared between agencies and other MPS departments, primarily at a monthly CSU DI’s meeting. Having identified this lack of feedback CSU DI is in discussion with the Redbridge CMU Inspector in regards to VCOP officers within the CMU conducting feedback calls to DV survivors. Discussion is at a very early stage however progress is actively being sought.

B4.1.2 Victim Support have forged a very strong working partnership with the police in Redbridge, staff working closely including the DI as MARAC Chair. All members have been pro-active in developing strategic and operational links to ensure DV referrals receive a rapid and professional support service. This includes an innovative project involving an IDVA accompanying Police officers to the home of high risk DV victims who they are unable to contact through the usual methods. This has proved invaluable and an example of partnership working across agencies and ensures a reduction in risk for repeat victimisation. Currently there is an agreement that all high risk referrals are automatically retrieved from CRIS by the 2 IDVAs employed by Victim Support. In the last 12 months there have been nearly 2500 referrals. The Redbridge Safer Communities Partnership is supporting Victim Support in securing sustainable funding so this work can continue. Additionally, Victim Support are monitoring DV cases at the Magistrates’ Court, in particular the waiting times, adjournments and outcomes. Whilst not linked directly into the CSU at Redbridge this data is fed back through the Borough Criminal Justice Board.

B4.1.3 During the reporting period victim satisfaction questionnaires were available to victims of rape over 16 years of age as part of the SOIT exit strategy. Monitoring of the forms is through CRIS flagging and on a spreadsheet maintained by the SCD2 DI. A new system has now been put in place which includes availability to child victims through parents / guardians and relates to all SCD2 investigations at the point of charging decision as well as at the end of the investigation, unless the DI documents reasons for not doing so. Questionnaires are handed to victims and left with them to be completed and returned anonymously in a pre-paid envelope to the Strategic Research Unit. The aim of the questionnaire is not to monitor the quality of the investigation, but to measure the victim’s perception of being kept informed, how they were dealt with throughout the criminal justice process and their dealings with Police, Havens and Courts. Generic operational feedback is then fed back to SCD2 centrally and passed to clusters at monthly SMT / DI meetings.

B4.1.4 The Haven request feedback from their clients and this information is shared with the Police. This has proved to be effective in a particular case where a victim reported concerns about the advice being given by her SOIT officer to Haven staff. Subsequent communication between Haven staff and the SCD2 DI established that there was a training need and suitable clarification was communicated to the individual and a reminder given to other SOIT officers in relation to a procedural matter. A quality of service report (QSR) process exists between the Havens and MPS. This is designed to provide the best possible service for those who have been sexually assaulted and is used to pass on comments on any quality of service issues (both good and bad) between the organisations.

How does the (B)OCU and SCD2 ensure compliance with the Victims Code of Practice and that victims are provided with regular updates on cases and informed quickly of any changes or decisions (particularly those which may impact on their safety eg release on bail)?

B4.2.1 The CMU’s Victim Focus Unit deals specifically with VCOP compliance however only CSU investigators undertake VCOP compliance with DV victims. The CMU and Performance Review Unit conduct VCOP performance reviews on all crime types including DV, sending weekly data to DI’s. By delegating responsibility to investigators, promoting it as a performance objective, Redbridge BOCU has become highly compliant in this area.

B4.2.2 Best practice across Redbridge promotes victim contact at the first opportunity, with detailed updates being provided. During DV investigations decisions relating to arrest, charge or the bailing of alleged perpetrators impacts on risk assessments. Continued review of risk is carried out by the investigator and supervisor and commonly the victim’s views and wishes may form part of that decision-making process. DS supervision of VCOP is carried out during 7 day reviews, ensuring contact is maintained. As an additional quality assurance measure one CSU DS has been allocated the lead role for VCOP compliance, and is subject of discussion within weekly DS meetings led by the DI. /p>

B4.2.3 The specific measurement of VCOP compliance in DV or SV cases is not held. Redbridge Police VCOP compliance for all crimes up to the last week of February 2010 stood at 96.9%, this figure being taken from the PIB report for that week.

BB4.2.4 In cases of SV investigated by SCD2, a SOIT officer is deployed to the victim and is responsible for regular updates, recording contact in the SOIT log, the victim page and the DETS pages of CRIS. SCD2 VCOP performance is monitored by the SCD CMU. Details of updates identified as being due are circulated to SCD2 teams at the beginning of each week as a reminder for officers. Identified VCOP failures are then sent to the SCD2 DI at the end of the week for follow up. Compliance with VCOP flagging following updates has been identified locally as an area for improvement. The SOIT coordinator DS has been tasked with monitoring performance and compliance is to be included as a SOIT officer PDR objective in the coming year. Where a SOIT officer is not available and an important update is required these are given by the investigating officer or their supervisor.

How does the (B)OCU and SCD2 build trust and confidence with hard to reach communities, particularly around sensitive cultural issues such as forced marriage and ‘honour’ based violence?

B4.3.1 As detailed above much work has been carried out to develop third party reporting sites into “Hate Crime Help and Referral Centres” (HCHRC). The enhancing of this service aims, amongst other things, to engage with and build trusted relationships with all sections of our community. One area of extreme sensitivity is that of HBV and FM - such factors are central to the planning of those HCHRC’s. Redbridge CSU and the Redbridge Safer Communities Partnership Teams participate in a number of events in order to engage and build relationships with the community. One such event was the International White Ribbon Day where a stall was attended by various members of the local MARAC including CSU investigators. Further continued work with partner agencies such as Ashiana and RAADA (as detailed above) supports engagement with those communities.

B.4.3.2 Redbridge BOCU has recently made positive steps in identifying a team of LGBT Liaison Officers, who maintain regular contact with CSU investigators. The LGBT officers provide advice and support in all forms of Hate Crime and are currently preparing a publicity campaign in the Borough. To coincide with this launch a leaflet drop is to take place in focused areas, in particular Gants Hill where it has been identified there is a high LGBT working population. As this service develops a number of community events will be attended by the LGBT representatives and CSU investigators.

B4.3.3 During the reporting period there have been 12 HBV and 7 FM matters reported to Redbridge Police. All instances are reviewed carefully and referred to MARAC, ensuring a detailed and multi-skilled approach. Good working relationships have developed between the CSU, Forced Marriage Unit at the Foreign and Commonwealth Office, the UK Borders and Immigration Agency as well as local partners arising from specific cases.

BB4.3.4 As there are no specific sexual assault support agencies within Redbridge, SCD2 relies on other London organisations such as the Haven, Poppy Project, Ashiana, IKWRO, Southall Black Sisters and Galop to support victims where appropriate. Victim Support in Redbridge provides staff with sexual assault training, but refers to the Haven for counselling. There is no outreach work in SV currently taking place in Redbridge.

B5 : Organisational Improvement

Where there have been recommendations from Homicide reviews or serious case reviews what are they and how have they been implemented?

B5.1.1 Between 1st March 2009 and 28th February 2010 there has been one DV Homicide on Redbridge BOCU. This matter is subject of a current DV Homicide Review by the Violent Crime Directorate. In this enquiry the perpetrator and victim were known to Redbridge CSU, the latest DV recorded incident being in 2007. On receipt of any recommendations, learning and the development of future strategies shall be implemented.

What have been the benefits and challenges of implementing SCD2 locally?

B5.2.1 The SCD2 team covering Redbridge also covers Waltham Forest, but is located at Barkingside (JB). Redbridge SMT has been supportive, providing suitable accommodation and additional IT equipment. Good working relationships have developed between the CSU, SCU and SCD2 DI’s. Consequently there have been no disputes over which unit will take the lead. Where appropriate, joint investigations utilising SCD and TP staff have taken place. When Sapphire teams were based on Borough, SOIT officers were a deployable resource that could be used to fulfil local aid requirements. The move to SCD has removed this abstraction and allows the focus to remain fully on SOIT officer duties.

B5.2.2. Consistency in the quality of supervision has improved since the implementation of SCD2. All permanent staff went through an application process and all DI’s were interviewed to ensure suitability for the role. All supervisors are committed to the investigation of SV, excluded from rotation as was sometimes the case previously. p>

B5B5.2.3.The greatest challenge SCD2 faces locally is staffing. Of the 8 Detective posts none were filled on implementation, so there has been a heavy reliance on TP supplying officers on attachment. However none were Redbridge Borough officers so there has been a loss of local area and procedural knowledge amongst Detective officers. Officers on attachment did not go through a selection process and the majority had not investigated sexual offences previously. This has been coupled with the highest sickness rate of all the SCD2 clusters, the majority being amongst the SOIT officers and related to maternity or long standing physical health issues.

How have close working practices been maintained between SCD2 and the (B)OCU?

B5.3.1 Waltham Forest and Redbridge SCD2 is based within Barkingside Police Station, within the London Borough of Redbridge. Its locality has proved to be beneficial both for officers dealing with initial allegations and seeking advice, whilst facilitating good working relationships between officers from the two portfolios. A number of SCD2 SOIT officers were recruited from Redbridge BOCU and thus relationships are easily maintained and developed. When SCD2 was implemented much liaison took place between managers from the respective business areas. This relationship has continued, allowing transparency and a mutual assistance being provided where necessary. This has been particularly important where initial allegations fall across both units’ remits, those good relationships ensuring victim service is maintained, irrespective of who conducts that initial service, ensuring victims’ needs are met at the earliest opportunity. A mutual desire to succeed has promoted flexibility across portfolios. There is close cooperation at DI level between SCD2 and the Redbridge BOCU, especially those who work in the CSU, CID and Intelligence functions. Victim Focus sub-groups are attended by the DI’s from each portfolio, enhancing information sharing.

Where there have been cases of ‘honour’ based violence has the HBV Action Plan proved fit for purpose? If not how could it be improved?

B5.4.1 The HBV and FM figures detailed appear relatively low; we are aware of significant under-reporting in this area of policing. Those crimes reported vary from Malicious Communications to Threats to Kill, each carrying significant risk. Redbridge BOCU does not maintain a specific HBV Action Plan however advice and expertise was gained from excellent liaison with the Foreign Commonwealth Office, the Violent Crime Directorate and local agencies through the MARAC. Skills and experience continue to develop in this area.

B5.4.2 However it is acknowledged that there is a need to implement an HBV and FM Action Plan at the earliest opportunity and as a priority. Recommendations such as the recording of documentation, taking the victim’s photograph, fingerprints and DNA, and recording passport details will be incorporated into that action plan.

What have been the successes and areas for improvement for Public Protection Desks?

B5.5.1 Redbridge BOCU Public Protection Desk consists of a DI who also has responsibility for other areas of Public Protection, one DS, one DC and 2.5 Police Constables as well as two researchers funded by Territorial Policing. A recent review forwarded to the BOCU only 18/5/2010 indicated a misunderstanding of relevant SOP’s and a concern regarding low numbers of PAC’s being submitted to partner agencies. This is being addressed by the Crime Manager.

What single improvement do the BOCU think the MPS could make which would greatly improve the response to a) domestic and b) sexual violence locally?

B5.6.1 DV: At this time, in addition to the previously reported differences between Police and CPS performance targets surrounding reductions and sanctioned detections, there is no manner of gauging DV or SV victim satisfaction. On many occasions a positive intervention, such as MARAC enhances the quality of life for survivors whilst not necessarily resulting in detections. It is acknowledged on BOCU there are areas where this can be addressed. However on occasions the need for victim support or needs being met is far more intensive, necessary and resource demanding than gaining a positive case disposal and thus not reflective of much good practice. Therefore greater focus on the victims may be of huge benefit in recognising performance.

B5.6.2 SV: The key to effective investigation of sexual offences is having sufficient staff to deliver the standard of service and investigation laid out in the Serious Sexual Offences SOP. Staff increases to match the greater than anticipated workloads of SCD2 have been agreed by the MPS, but work continues in relation to recruitment and identifying the most suitable deployment. The SCD2 cluster covering Redbridge has been particularly badly affected by a lack of permanent detective staff and SOIT officer sickness. Hastening the process of recruitment of suitable staff and defining the investigative remit in line with the original Memorandum of Understanding should improve response to sexual assault.

What do you think the MPA Domestic and Sexual Violence Board and its members could do to help or support SCD2 / the (B)OCU in dealing with domestic and/or sexual violence?

B5.7.1 DV: Continue with the drive towards seeking and gaining service user satisfaction as a measure of performance as opposed to sanctioned detections. Further, to add support for victimless prosecutions.

B5.7.2 SV: One of the principles of investigating serious sexual offences is that the victim’s wishes regarding whether a case proceeds to trial should only be overridden when in the public interest. This principle leads to evidentially sound investigations not being prosecuted. These are often recorded as unsolved, giving a distorted picture of rape investigation performance. If the MPA supported the recording of non-sanctioned detections with safeguards (CPS endorsement), a more realistic picture may be portrayed.

D1 : Equality and Diversity Implications.

D1.1.1 Redbridge BOCU acknowledges that victims/survivors of DV and SV offences are found in all sections of the community. All members of Redbridge Police are reminded and trained to ensure individuals are dealt with specific to their individual needs. Guidance, advice and expertise is sought wherever possible from our partners, both locally and nationally and SOP’s adhered to in order to meet those needs.

D.1.1.2 The Redbridge CSU DI also sits on the Safeguarding Adults Review Groups, working closely with agencies. Such a relationship builds practices and expertise which also assists in identifying those at risk or at an early opportunity. In particular carer abuse and DV within the elderly population has become more frequent. This is reflected in the CSU as we now have a dedicated SPOC DS for vulnerable adult investigations. This facilitates better communication with vulnerable adult agencies.>

D1.1.3 As detailed above much work continues by the Redbridge Safer Communities Partnership, supported by Redbridge CSU in enhancing third party reporting sites - Hate Crime Help and Referral Centres. Such enhanced facilities will allow greater agency engagement with all sections of Redbridge’s diverse community.

D1.D1.1.4 Redbridge BOCU encourages the reporting of crime from the disabled community by distributing the ‘True Vision’ Disability Hate Crime Reporting Pack. This incorporates a reporting booklet and an incident reporting form. These packs are available at all the third party reporting sites.

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