Met Standards - identifying and rewarding performance and efficiency

9. Met Standards

The next three years will be challenging for the Met, balancing the need to respond to community concerns whilst delivering change programmes that will drive out inefficiencies and deliver value for money. The Authority is working with the Met and other partners to define what a good performing borough and specialist command unit looks like. The framework will be used as a tool to recognise good performance which will enable Londoners to know how well their borough police and other specialist units are performing.

The Authority is in the process of developing the Met Standards assessment framework to measure and assess the ability of Borough Operational Command Units (BOCUs) and Operational Command Units (OCUs) to deliver against corporate and local priorities. The framework, being developed in partnership with the Met, will assess delivery against operational performance, victim satisfaction and confidence, the efficient and effective use of resources, and the ability to develop effective partnerships and engagement mechanisms with Londoners, and is intended to recognise and reward high standards.. The Authority will be piloting the Met Standards assessment framework in selected BOCUs and OCUs in 2011 with a full roll out planned to take place later in the year.

The Authority will make the best use of internal (Authority and Met) and external review activity to inform Met Standards and will look to HMIC to provide external validation and evidence of delivery in key areas. This will add an additional layer of assurance for the Authority, the Met and Londoners. The Authority will be piloting the Met Standards assessment framework in selected BOCUs and OCUs in 2011 with a full roll out planned to take place later that year.

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