Headline performance report for 2010/11

Report: 5
Date: 10 June 2010
By: Deputy Commissioner on behalf of the Commissioner

Summary

This paper reports on the April 2010 performance of the Key Performance Indicators (KPIs) and other corporate measures against their end of year (2010/11) targets as outlined in the Policing London Business Plan 2010–13. This is the first report to monitor the progress of these new indicators for this financial year.

A. Recommendation

That members note the 2010/11 performance of indicators shown in the Policing Plan against their targets and the MPS’s activity underway to improve outcomes.

B. Supporting information

1. This report provides an overview of how the MPS is performing in 2010/11 to date (April 2010) against targets set for the end of the year in the MPA/MPS Policing London Business Plan 2010 -13. Our Policing Plan highlights how we will deliver the two key outcomes of safety and public confidence (along with ensuring that we do so efficiently and with a clear focus on improvement). The Plan, underpinned by the 5Ps, has been developed to sustain the crime reduction that has been achieved over the last ten years and, at the same time, increase public trust and confidence in the MPS.

2. The following paragraphs report on those indicators where performance is exceptional against their targets. In particular, our aim is to focus discussion on areas where we have not met our end of year targets and how they can be improved.

Report Structure

3. The report comprises two main sections:

• 'Key Performance Indicators' (KPIs) - the corporate ‘key’ measures highlighted in the Policing Plan (Appendix 1).
• Other Corporate Policing Plan Indicators – all non-KPI corporate measures (CMs) featured in the Policing Plan (Appendix 2).

This report provides the latest data for the financial year 2010/11 (April 2010) compared to 2009/10 (April 2009) unless otherwise stated. As crime levels vary widely from month to month, the performance of KPIs will be subject to large fluctuations in the first couple months of the financial year. It is therefore not appropriate to apply a rating system for KPIs against their targets this early into the financial year.

Appendix 2 reports on the progress of the other 60 non-KPI corporate measures, although these have not been given targets for 2010/11.

Current performance focus

Please note that 2010/11 data for some of the 80 indicators (all KPIs and other corporate measures) are not yet available for this report.

Confidence in local policing

4. In April 2009, the Home Office (HO) introduced a new overarching confidence measure for all police forces in England & Wales based on the percentage of respondents answering ‘strongly agree’ or ‘tend to agree’ when asked:

“How much would you agree or disagree that the police and local council are dealing with the anti-social behaviour and crime issues that matter in this area?”

For the MPS, the HO set an ambitious target of 59.4% by March 2012 with an interim target of 55.4% by March 2011 against a baseline of 47.4% at December 2008. Since then, MPS results derived from the HO British Crime Survey (BCS), have improved gradually and now stand at 53.1% (year to December 2009). The final 2009/10 BCS results are not expected until later in the summer. In the meantime, the MPS has established a Confidence and Satisfaction Board to develop a cohesive and co-ordinated action plan to drive further improvements in our performance.

User Satisfaction

5. The latest quarter 4 User Satisfaction Survey (USS) results bring overall satisfaction with the service to 78.1% for the year to March 2010. This is currently below the 2010/11 target of 80% but, taking into account the confidence interval of +/-0.7%, represents no real change on the same period last year (77.7% year to March 2009).

Satisfaction of white and BME victims with respect to overall service

6. Satisfaction with overall service for white victims and BME victims currently stands at 78.8% and 73.9% respectively (year to March 2010). The confidence interval is +/-0.7% for white victims and +/-1.1% for BME victims. Levels therefore remains relatively flat compared to the same 12 months last year (white victims 78.6% and BME victims 74.0%). In previous financial years, the satisfaction gap between white and BME victims was reported but the focus has now shifted to the levels of user satisfaction themselves.

Serious Acquisitive Crime

7. Serious acquisitive crime (robbery, motor vehicle crime and residential burglary) is down by 223 offences / -1.4% in the first month of 2010/11 compared to April 2009, against a target of –3.2%. The sanction detection rate for April 2010 is also up on April 2009 (8.4% vs 7.3%) but is currently below the 2010/11 target of 12.2%.

8. The number of robberies for the FYTD is up by 143 offences (+5.0%) compared to the same period last year (April 2009) and sanction detection rate at 13.8%. The reduction target for 2010/11 is 3.0% with the SD rate at 19%.

9. The MPS is closely monitoring the recent rise in knife-enabled robberies and has put plans in place early on to tackle it. An intelligence led approach is to be used with a focus on geographic crime hotspot areas and high risk offenders. Operation Vinco has also been developed with the aim of detecting and reducing robberies and consequently knife crime and victimisation.

10. Residential burglary offences are currently down -7.2% (337 offences) for the FYTD compared to the same period last year (April 2009). This is meeting the end of year target of –4.0%. Whilst the sanction detection rate is up on last year (14.9% vs 8.1%), it is still below the target of 16%.

11. There are 29 fewer motor vehicle crime offences (-0.3%) this FYTD compared to the same period in 2009/10 (April 2009) although the sanction detection rate is slightly down on the same month last year (3.2% vs 4.1%). The SD rate target for 2010/11 is 7.5%.

Motor vehicle crime is broken down as follows:

• Theft of motor vehicles – There are 59 fewer offences (-2.5%) compared to the same period last year (April 2009), thereby meeting the year end reduction target of –2.0%.
• Theft from motor vehicles - The reduction target is –3.0%. There are 30 additional offences (+0.5%) compared to the same period last year (April 2009).

Most serious violence (MSV)

12. For the FYTD, most serious violence is down 240 offences (-22.1%) compared to April 2009, therefore meeting its –4.0% reduction target for 2010/11. The sanction detection rate for the first month of 2010/11 stands at 32.1% against a year-end target of 35.0%. The combined measure of MSV and Assault with Injury (AWI) is also down by 265 offences (-4.4%) over 2009/10.

13. Serious youth violence is up by 65 victims (+2.0%) this financial year so far compared to April 2009.

Knife crime

14. For the first month of 2010/11, knife crime is up +5.6% compared to April 2009 which equates to an extra 57 offences. The reduction target for 2010/11 is –4.0%. The SD rate stands at 22.8%, up on last April by 0.5% points.

The number of knife crimes where the knife was used to injure is 359 for the FYTD (April 2010), down by 9 offences compared to April 2009. However, death by sharp objects is up by 4 deaths (5 to 9 deaths) compared to the same month last year.

Gun crime

15. There are 2 additional gun crime offences this FYTD (+0.8%) compared to April 2009. The 2010/11 reduction target is –5.0%. The SD rate is 26.2%, up on the same month last year (21.7%). A firearm is discharged in 53 all gun crime offence cases, the same number as last year. There were 3 deaths from shootings for 2010/11, compared to none in April last year.

The MPS is committed to reducing violence, knife crime and gun crime in London. To this end, the focus is on tackling hot spot areas and to maximising the use of corporate MPS assets. The MPS is also engaging at a national level with APCO Criminal Use of Firearms (CUF) to impact on the supply of firearms and legislative changes.

Operation Blunt 2 remains the strategic focus for intelligence-led policing against dangerous places and dangerous people - those at risk of serious youth violence. The aim is:

• to create a hostile environment for the carriage and use of weapons
• arrest prosecute and convict individuals who commit violent crime, whether as individuals or as part of groups (gangs)
• set a clear MPS lead on enforcement, ensuring that tactics recognise and respond to the concerns and expectations of the community, including young people.

Hate crimes

16. The number of reported domestic violence offences is up +1.3% or 52 additional offences this year compared to last year and the SD rate is at 43.8% against a target of 47%. The domestic violence arrest rate is currently at 70.3%, down on the year-end target of 77%.

17. The SD rate for racist and religious hate crimes currently stands at 37.5%, down slightly on the same month last year. The SD rate for homophobic crime is also down on last year (21.1% vs 32.8%).

Homicide

18. There were 9 additional homicides in April 2010 compared to April 2009. The detection rate is 106.7% against the year-end target of 85%, this being due to detections of some homicides being made some time after the offence.

In terms of youth homicides where the victims were aged 1 to 19 years, there were 4 deaths this FYTD compared to only one last year.

Police officer recruits from minority ethnic groups

19. The MPS target for 2010/11 is to recruit 20% of BME police officer recruits as a proportion of all police officer recruits. There have been no new intakes so far this FYTD.

C. Race and equality impact

Violence and other crime occur disproportionately across areas of London. The police service has an absolute and clear duty to protect the public and save life. In doing so, its intelligence-led operations to combat street violence and other crimes will inevitably have a disproportionate impact upon different areas and different communities at different times. For example, the use of stop and searches is a vital police tool for the detection of dangerous weapons and prevention of serious violence including those key performance areas covered in this report.

However, the MPS is continually trying to improve its understanding of the interaction between the police and its local community and has set up a number of monitoring groups and systems to ensure local accountability.

Results published under the British Crime Survey, User Satisfaction Survey and Public Attitude Survey are also used by the MPS to monitor our performance against levels of confidence and satisfaction of our diverse communities. The results of these surveys are published on a quarterly basis and reported regularly in this report.

D. Financial implications

All costs associated with the activities outlined above are covered within existing budgets.

E. Legal implications

There are no direct legal implications arising, as this is a performance monitoring report.

The MPA has a duty to secure the maintenance of an efficient and effective police force for its area and a duty to hold the chief officer of police of the force to account for the exercise of his functions and those persons under his direction and control, under s6 of the Police Act 1996.

The MPA also have a specific duty to monitor the MPS’s performance against the Policing Plan under s6ZA of the Police Act 1996, as inserted by paragraph 8, Schedule 2 of the Police & Justice Act 2006 and the Police Authorities (Particular Functions & Transitional Provisions) Order 2008.

The Committee is the relevant committee to receive the report as its terms of reference set out it is responsible for considering and maintaining police performance against the Policing Plan targets and any performance indicators set locally or by external organisations.

F. Background papers

None

G. Contact details

Report author: Ann Lieu, Strategy and Improvement Department, MPS

For information contact:

MMPA general: 020 7202 0202
Media enquiries: 020 7202 0217/18

Acronym List

BCS

British Crime Survey

BME

Black and Minority Ethnic

CUF

Criminal Use of Firearms 

FYTD

Financial Year to Date (1 April to last date of most recent full month)

HO

Home Office

KPIs

Key Performance Indicators

MPA

Metropolitan Police Authority

MPS

Metropolitan Police Service

PAS

MPS Public attitude Survey

SD

Sanction Detection Rate

SOP

Strategic and Operational Policing

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