Process for dealing with community questions

Report: 5
Date: 24 October 2000
By: Chair

Summary

This paper proposes a process for the way in which issues and questions raised by the public at CDO Committee meetings will be subsequently dealt with.

A. Supporting information

1. The first CDO meeting held outside central London, on 26 September 2000, was very successful. The number of members from the community in attendance was promising. Community representatives raised a number of questions and comments. These have been formally recorded. A brief questionnaire was made available to all attendees, and a summary of their responses and comments see Appendix 1.

2. Actions to progress some of the issues raised were proposed at the time. However, the Authority does not currently have processes in place for responding directly to the community where the issues were raised. This problem is increased as each subsequent meeting will be held in a different area.

Process for dealing with community responses and questions

Community questionnaire
3. At the first meeting a brief questionnaire was compiled to enable attendees to raise issues and offer suggestions to the CDO Committee and the Authority for dealing with future meetings - see Appendix 2.

4. All those who completed the questionnaire have given us their address. It is proposed that this activity should continue for future meetings.

Issues and actions report
5. Attendees will want to be kept informed of progress against issues raised at the meeting, and subsequent decisions and actions made by the Committee. It is proposed that this should be dealt with by the production of an issues and actions report which will be sent to those attendees who have supplied their details, as well as the link member, the London Assembly Member (If different), the Borough Commander, PCCG Chairs and other local community groups.

6. The timescale for such a report will need to be relatively timely. The MPA Liaison Unit, in consultation with the appropriate Policy officer, will deal with further related correspondence.

Policing issues
7. A form was developed to record specific local policing issues that were raised at the meeting. It is proposed that the analysis of issues could be used for link members to follow up with the local community and inform the wider CDO consultation process.

B. Recommendation

That members approve the process outlined in this report for responding to questions and issues raised by the community.

C. Financial implications

There are no direct financial costs associated with this report.

D. Review arrangements

This process will be reviewed in February to assess whether it is working efficiently and to the satisfaction of community attendees.

E. Background papers

The following is a statutory list of background papers (under the Local Government Act 1972 S.100 D) which disclose facts or matters on which the report is based and which have been relied on to a material extent in preparing this report. They are available on request to either the contact officer listed above or to the Clerk to the Police Authority at the address indicated on the agenda.

F. Contact details

The author of this report is Julia Smith.

For information contact:

MPA general: 020 7202 0202
Media enquiries: 020 7202 0217/18

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