Agenda

Professional Standards & Complaints Committee
10 November 2005
2.00pm
10 Dean Farrar Street, London SW1H 0NY

Part 1

Items to be considered while the press and public are present

1. Apologies for absence
2. To receive any declarations of interests from members of the Authority.
   In accordance with the MPA Code of Conduct, Members must declare any personal interests they have in any item on the agenda or as they arise during the course of the meeting. Members must orally indicate to which item their interest relates. If they have a personal interest Members must also consider whether or not that interest is a prejudicial personal interest and take the necessary action.
   • Advice to members:
     Although you should consult part 2 of the Code, a personal interest is, generally, one that affects you (individually or a person/body/organisation they have close connection with) more than other people in London. If a member of the public, knowing all the relevant facts, would view your personal interest in the item being considered as so great that it is likely to prejudice your judgement of the public interest, then you have a prejudicial personal interest.
   • Consequences:
     If you have a personal interest you must declare the interest but can stay, speak and vote. If you have a prejudicial personal interest you must declare the interest, you cannot speak or vote on the item and must leave the room.
3. Minutes - Professional Standards and Complaints Committee - 8 September 2005 (Part 1) (for approval)
4. Chair’s and members’ update (oral report)
5. Complaints management information
6. Update on the programme for the fundamental review of the Directorate of Professional Standards
7. Directorate of Professional Standards – Strategic Impact Assessment
8. Case Management Model update (oral report)
9. Internal Audit of Complaints – Summary of final report
10. Cambridge University research into disproportionality
11. Outcomes and actions arising from the Equal Opportunities and Diversity Board meeting on 6 October 2005
12. Dip sampling and case management information
13. Exclusion of press and public
    To resolve that the press and public be asked to leave the meeting during discussion of the remaining items of business because exempt information as defined in paragraph 1 & 14 of Schedule 12a to the Local Government Act 1972 is likely to be made known.

Please note that members of the press and public must leave the meeting at this point.

Part 2

Items to be considered after the press and public have left

14. Summary of suspensions (Appendix 1 is circulated as a separate document)
15. Summary of exceptional and significant case results
16. Minutes - Professional Standards and Complaints Committee - 8 September 2005 (Part 2) for approval

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